Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site is subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site. These terms may be revised by our sole discretion by updating this page.

Order Acceptance
Order Cancellation
Prices
Methods of Payment
Taxes and Duties
Shipping
Price List
Unauthorized Sales Policy
Alterations, Modifications and Attachments
Warranties and Limitation of Liabilities
Clearance
Returns
Dishonor Check
Cancellation
Late Charges
Inactive Accounts
Security Interests
UPC Codes
Copyright and Trademarks
Entire Agreements

Order Acceptance

a) An order confirmation through e-mail or any other form does not constitute an acceptance of an order or a confirmation of an offer to sell.
b) We reserve the right to refuse service, limit order quantity, or cancel an order without prior notification.
c) Prior to an acceptance of an order, we may review and verify an order for accuracy and completeness.

Order Cancellation

a) Orders fully processed may not be cancelled by the buyer.
b) Custom cable assemblies, special orders (OEM / ODM), and other products not normally stocked are Non-Cancellable and Non-Refundable (NC/NR).
c) Orders may not be rescheduled after it has been submitted to a shipping carrier.

Prices

Orders are billed at the prices in effect at the time of shipment. Prices shown are subject to change without prior notice. Prices are subject to increases in the event of an increase in costs or other circumstances beyond our control. Prices are exclusive of taxes, impositions and other charges, including sales, use, excise, value added and similar taxes or charges imposed by any governmental authority, international shipping charges, forwarding agent's and broker fees, bank fees, consular fees, and document fees.

Methods of Payment

All payments are made in U.S. dollars at the time of purchase. Major credit cards accepted include VISA, Mastercard, American Express, Diners Club, and major bank debit cards. Payment via net (30) days is available to businesses, schools, and agencies after approval.

Prepaid wire transfer allows customers to wire funds to our bank. After the order is placed, a proforma invoice will be sent along with bank details. Once the funds have been received, the order will be processed. The customer is responsible for duties and taxes.

Taxes and Duties

Any taxes related to the order are the responsibility of buyer unless an acceptable and valid exemption certificate is presented to seller. Any sales or use tax due that is not collected by the seller is the responsibility of the buyer. Remember, even if PI Manufacturing does not collect state sales tax, you are required to pay it when you file your state taxes. The purchase is not exempt from sales or use tax merely because it is made over the Internet or by other remote means. International orders may be subject to various taxes and duties, all of which are the responsibility of the buyer.

Click here to view your sales tax rate by state

Shipping

All shipments are F.O.B. point of shipment from PI Manufacturing's facility. Shipping and insurance will be paid by the buyer and added to the invoice or billed collect unless specifically stated in the quote or order confirmation. We strongly suggest using UPS delivery which comes with insurance and detailed tracking options. UPS Standard Ground deliveries are done Mon-Fri only. Additional rates may apply for Saturday delivery. If you select USPS (US Mail) or Express Next Day shipping options, it is done without insurance and at your own risk. You accept any and all liability for the loss or damage of the package. In addition we do not offer guarantees on transit and delivery times or offer refunds for USPS. We are not responsible for mail lost or damage by the US Post Office.

Price List

PI Manufacturing is a manufacturer and distributor with thousands of products changing on a continual basis. As such, we don't have a fixed price list. Our account representatives will be able to give you a price quote quickly by calling 909.598.3718.

Unauthorized Sales Policy

PI Manufacturing does not allow certain product lines to be sold on 3rd party marketplaces. These restrictions are in place to protect brand identity, warranty, pricing, and prevent unauthorized dealers from selling complement inferior products. If these products are found on any 3rd party marketplace, existing warranties and return policies will not be honored or serviced.

Alterations, Modifications and Attachments

Any alteration, additions, improvement or attachment on the products not authorized in writing by PI shall solely be at the BUYER'S own expense and risk. If operations of the products is affected in any way by alterations, improvements, modifications or installation, the warranty shall be deemed waived by the BUYER and PI shall have no further obligations to the BUYER.

Warranties and Limitation of Liabilities

All products sold by PI Manufacturing are warranted to the dealer under normal applications for a period of 1 to 3 years depending on product. Lifetime warranties may also apply. PI Manufacturing may replace or repair a product after the warranty period at its own discretion. During this period, PI Manufacturing will repair or replace all merchandise which proves to be defective, however PI Manufacturing will not warranty any product which has been subjected to improper freight handling/shipping abuse, neglect or unauthorized repair or installation. The warranty also will not cover products installed with non-PI components and products with broken seals and assembly trace. After replacement of RMA, PI reserves the right to request the total cost of the replacement products with broken seals or assembly trace. Bulk cables that have been cut or used are not returnable. Custom cables or OEM orders are not returnable.

In no event shall PI Manufacturing be liable for any special, punitive, incidental, indirect or consequential damages of any kind or any damages whatsoever, including, without limitation, those resulting from loss of use, data or profits, whether or not advised of the possibility of damage, and on any theory of liability, arising out of or in connection with the use or performance of its products.

Clearance

All sales are final on clearance items. Items are non-returnable.

Returns

You may return a product for refund or replacement within 30 days of the order shipment date. All returns must be accompanied by a Return Merchandise Authorization number (RMA #). Please follow the returns guideline for further information.

Dishonor Check

$25.00 will be charged for each returned check.

Cancellation

Cancellation of order may be subject to 15% of total order amount unless cancelled by PI Manufacturing due to stock, shipping, or other issues.

Late Charges

No late charges, however PI Manufacturing reserves the right to charge the full amount of past due orders with the credit card on file. Prior attempts to give you a chance to pay will be given before we charge the credit card.

Inactive Accounts

All resell accounts with no purchasing activity for a period of three months or more will be locked. All accounts with no activity for 12 months or more will be closed. A new resell application will need to be filled out to reactivate the account.

Security Interests

PI Manufacturing sustains security interest on the merchandise stated above. Venue shall lie in the Los Angeles County, California, and the rights and obligations of the parties hereto shall be constructed and enforced in the state of California.

UPC Codes

PI Manufacturing owns all UPC codes related to its products. At no time may you use PI Manufacturing's UPC codes to advertise another brand.

Entire Agreements

This document constitutes an entire agreement between the BUYER and PI Manufacturing. It is intended as a complete and exclusive statement of the terms used in this agreement and no course of prior dealing between the parties and no usage of the trade shall be relevant to supplement or explain any terms used in this agreement. No agent, employee or representative of PI has authority to bind PI to any affirmation, representation or warranty concerning the product sold under this agreement, unless the same is included within this written agreement. This agreement may be modified only by a written agreement signed by the parties hereto or by their duly authorized agents. Waiver by PI of any provision hereof in one instance shall not constitute a waiver as to any other instance.

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