Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site is subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

Methods of Payment

  • Credit Card: Visa, Master, and American Express cards are accepted.
  • COD Cash: Restricted to Will-Call customers.
  • COD Check: Accepted upon the approval of the customer's credit.
  • NET Terms: Accepted upon the approval of the customer's credit. (Note: PI offers NET 15 or NET 30 days)
  • PayPal (On qualified orders only)

Shipping

All orders will be shipped from our Walnut, CA warehouse. We strongly suggest using UPS delivery which comes with insurance and detailed tracking options. UPS Standard Ground deliveries are done Mon-Fri only. Additional rates may apply for Saturday delivery. If you select USPS (US Mail) or Express Next Day shipping options, it is done without insurance and at your own risk. You accept any and all liability for the loss or damage of the package. In addition we do not offer guarantees on transit and delivery times or offer refunds for USPS. We are not responsible for mail lost or damage by the US Post Office.

Price List

PI Manufacturing is a manufacturer and distributor with thousands of products changing on a continual basis. As such, we don't have a fixed price list. Our account representatives will be able to give you a price quote quickly by calling 909.598.3718.

Unauthorized Sales Policy

PI Manufacturing does not allow certain product lines to be sold on 3rd party marketplaces. These restrictions are in place to protect brand identity, warranty, pricing, and prevent unauthorized dealers from selling complement inferior products. If these products are found on any 3rd party marketplace, existing warranties and return policies will not be honored or serviced.

Alterations, Modifications and Attachments

Any alteration, additions, improvement or attachment on the products not authorized in writing by PI shall solely be at the BUYER'S own expense and risk. If operations of the products is affected in any way by alterations, improvements, modifications or installation, the warranty shall be deemed waived by the BUYER and PI shall have no further obligations to the BUYER.

Warranties and Limitation of Liabilities

All products sold by PI Manufacturing are warranted to the dealer under normal applications for a period of 90 days to 1 year. Extended warranties may apply. PI Manufacturing may replace or repair a product after the warranty period at its own discretion. During this period, PI Manufacturing will repair or replace all merchandise which proves to be defective, however PI Manufacturing will not warranty any product which has been subjected to improper freight handling/shipping abuse, neglect or unauthorized repair or installation. The warranty also will not cover products installed with non-PI components and products with broken seals and assembly trace. After replacement of RMA, PI reserves the right to request the total cost of the replacement products with broken seals or assembly trace. Bulk cables that have been cut or used are not returnable. Custom cables or OEM orders are not returnable.

In no event shall PI Manufacturing be liable for any special, punitive, incidental, indirect or consequential damages of any kind or any damages whatsoever, including, without limitation, those resulting from loss of use, data or profits, whether or not advised of the possibility of damage, and on any theory of liability, arising out of or in connection with the use or performance of its products.

Clearance

All sales are final on clearance items. Items are non-returnable.

Returns

You may return a product for refund, replacement or store credit within 30 days of the order shipment date. All returns must be accompanied by a Return Merchandise Authorization number (RMA #). Please follow the returns guideline for further information.

Dishonor Check

$25.00 will be charged for each returned check.

Cancellation

Cancellation of order may be subject to 15% of total order amount.

Late Charges

No late charges, however PI Manufacturing reserves the right to charge the full amount of past due orders with the credit card on file. Prior attempts to give you a chance to pay will be given before we charge the credit card.

Drop Shipment Charges

A $3.95 fee is applied to all drop shipments. All drop shipments from PI Manufacturing are handled in confidence with the dealer.

Inactive Accounts

All resell accounts with no purchasing activity for a period of three months or more will be locked. All accounts with no activity for 12 months or more will be closed. A new resell application will need to be filled out to reactivate the account.

Security Interests

PI Manufacturing sustains security interest on the merchandise stated above. Venue shall lie in the Los Angeles County, California, and the rights and obligations of the parties hereto shall be constructed and enforced in the state of California.

UPC Codes

PI Manufacturing owns all UPC codes related to its products. At no time may you use PI Manufacturing's UPC codes to advertise another brand.

Copyrights and Trademarks

All images, content, logos, and trademarks on this website are the property of PI Manufacturing and protected to the full extend by the U.S. Copryight Office. At no time may you use the images or content in any form without written consent by PI Manufacturing.

Entire Agreements

This document constitutes an entire agreement between the BUYER and PI Manufacturing. It is intended as a complete and exclusive statement of the terms used in this agreement and no course of prior dealing between the parties and no usage of the trade shall be relevant to supplement or explain any terms used in this agreement. No agent, employee or representative of PI has authority to bind PI to any affirmation, representation or warranty concerning the product sold under this agreement, unless the same is included within this written agreement. This agreement may be modified only by a written agreement signed by the parties hereto or by their duly authorized agents. Waiver by PI of any provision hereof in one instance shall not constitute a waiver as to any other instance.

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