RMA Form
Fields marked with * are required.
Account # Leave blank if none
* Email
Company Name
* Name
* Address 1
Address 2
City
State
* Zip (i.e. 91789)
Phone (i.e. no dashes 9095983718)
Ext.
FAX (i.e. no dashes 9095981430)
Invoice # Part # Quantity Serial # Reason for Return / Problem Description (Please summarize the main problem first.)

RMA Type Requested:

Repair
Even Exchange
Exchange For
Other
Note: To submit more than 11 items, please submit another form.
Terms and Conditions
  1. Please complete all the requested information and check the agreement box (if your agree) to obtain an RMA number.
  2. RMA # is valid for 14 days from the date of issuance.
  3. Please display the RMA # on all returned cartons and attach a copy of your invoice or receipt with the product circled.
  4. Customer is responsible for any damage or loss of goods during shipment. Please insure the package.
  5. PI's RMA department will refuse any shipment returned without RMA #. or with expired RMA #.
  6. All the items must be returned in their original packaging, including manuals, software, cables, and etc. Otherwise, a charge for any missing accessories will be applied.
  7. If the item is out of warranty or damaged due to improper operation, you will be responsible for service, repair, and freight charges.
  8. Any item returned for credit/exchange not in original or re-salable condition will incur an additional re-stocking charge or be returned to you
I agree to the above terms and conditions.